Shipping policy
Where we ship We ship to the UK, European Union, and selected countries worldwide from the United Kingdom using Royal Mail. If your country isn't listed at checkout, please contact us and we'll do our best to help.
Processing time Orders are processed within 1–3 business days. You'll receive a tracking number once your order has been dispatched.
Shipping rates & estimated delivery times
| Destination | Rate | Estimated delivery |
|---|---|---|
| United Kingdom | Free | 2–5 business days |
| European Union | £14.99 | 5–10 business days |
| USA, Canada, Australia & selected countries | £23.99 | 7–14 business days |
Customs & import duties International orders may be subject to customs fees or import duties imposed by the destination country. These charges are the responsibility of the customer. We declare all items at full value as required by law.
Tracking All orders are sent with tracking. You'll receive your tracking number by email once dispatched.
Lost or delayed orders If your order hasn't arrived within the estimated timeframe, please contact us at support@mtgmusic.ltd and we'll investigate with Royal Mail.